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Consumers Credit Union is seeking a Project Operations Manager for its Kalamazoo-area operation.This is a full-time, mid-senior level position in banking.
                 
Job Description
Consumers Credit Union is seeking an Operations Project Manager in our Kalamazoo market. This position is primarily responsible for overseeing deposit operations as it relates to our core operating system and end user experience. This individual Responsible for project management to include projects outside of our core operating system as assigned by the Operations Manager.

Job Duties:
• Primary contact for Phoenix core operating system including case management, management of all software upgrades including testing, training and rollout, regulation of all admin functionality and employee profiles, recommendation for changes to internal controls, and management of the core as it relates to software integration
• Acts as project manager for rollout of new products, coordinating with all key departments to manage member and employee impact
• Maintain consistent contact with end users of the core to ensure that our projects are making their experience more efficient, more intuitive, and easier.
• Assist in deposit product research and development
• Assist the Help Desk and provide support as necessary
• Assist with risk management as it relates to deposit products including regulatory and internal policy compliance
• Is cross trained and serves as a backup to the Deposit Operations Specialist I for ACH processing
• Assist in any area as directed by your supervisor

Desired Skills and Experience
Skills and Qualifications:
• Project management experience
• PMP certification preferred
• Exceptional customer service skills
• Passion for technology, process improvement, and innovation
• Strong leadership skill
• High ability to execute projects and achieve results
• Bachelor’s degree and 4+ years of relevant experience ideal
• Experience managing vendor relationships
• Must show ability to work independently and make decisions in the best interest of the credit union and its members
• Strong written and verbal communication skills and computer skills including Microsoft Office

Company information

Consumers Credit Union is a successful community based financial institution with 14 offices in West Michigan. Due to the growth of our credit union we are looking for the right individual to add to our Operations team. Consumers Credit Union has a strong presence in the local community with a growing base of offices and members. We aspire to maintain a highly innovative and technologically advanced culture to support our retail functions.  

Consumers Credit Union has been identified as one of West Michigan’s 101 Best Places to work, Consumers offers an outstanding compensation and benefit package.

Apply on the company website.

Consumers Credit Union is an equal opportunity employer.

Company Description
Our Mission: To develop the future leaders of a global, free-enterprise society.

We believe in: The advantages of an entrepreneurial, free-enterprise society, individual freedom and individual responsibility, functioning from a foundation of ethics and integrity, and
promoting and leveraging the global, diverse and multicultural nature of enterprise.

Consumers Credit Union is a community based financial institution with 14 offices in West Michigan.  Consumers Credit Union has a strong presence in the local community with a growing base of offices and members. It aspires to maintain a highly innovative and technologically advanced culture to support our retail functions.  

PNC Financial Services Group is seeking an Outbound Sales Representative for its call center in Kalamazoo. This is a full-time job.
 
Employees of PNC Financial Services Group become part of an organization committed to customers, employees, investors, and the communities in which it does business. PNC is an established, growing and successful financial services company, with businesses organized around retail and commercial banking, asset management, and funds processing. Its branches are concentrated in 13 states and the District of Columbia. Other offices are located nationwide and internationally.

PNC is growing in size and through recent acquisitions have become the fifth largest bank by deposits in the United States. It is also growing in reputation, as a leader in areas such as work/life family culture, "green" building design, frontier technology, and strong corporate social responsibility.

Do you enjoy communicating with people? Can you cultivate solid customer relationships? Consider putting your people skills to good use as an outbound financial specialist.

You'll introduce additional bank products and services that meet individual needs -- but above all else, you’ll be the voice of PNC for thousands of appreciative customers.

As a PNC Outbound Sales Center Consultant, you'll help PNC build and maintain solid relationships with its customers.

You will work within a team environment to introduce your customers to additional bank products and services that meet their needs. Expand customer relationships as well as prospect non-existing customers to add relationships.

Job Requirements: Experience in sales preferred,strong data entry skills, high familiarity with computers, strong multi-tasking and communication skills, high school diploma required. PNC is committed to offering a comprehensive and competitive benefits package. It designs its full-time and part-time benefits programs based on PNC's benefits philosophy to provide quality levels of coverage at affordable costs over the long term for both employees and PNC. The bank strives to balance the cost of providing competitive benefits with the need to cover employees with a wide range of protection during and after employment.

Options you may be able to consider include:
• Medical and Dental Coverage
• Life Insurance
• Part-time Benefits Education Assistance
• Paid Training
• Paid Vacation
• Competitive Pay Shift Differential
• 401(k)
• Flexible Schedules
• Growth Opportunity
• Work/Life Balance

PNC is an Equal Employment Opportunity/Affirmative Action Employer.