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Lighting Support Specialist sought by Landscape Forms

Posted 4564 days ago
Landscape Forms is seeking a Lighting Support Specialist for its operation in the Kalamazoo area.

Landscape Forms has been designing and manufacturing high-quality commercial outdoor furniture in Kalamazoo since 1969. Landscape Forms believes that the right people are the key to its competitive advantage in the global marketplace. As the company continues to grow, there will be incredible opportunities for employees to grow on its teams.

Have you ever wondered what it would be like to work for one of the 15 best small companies in the United States as awarded by the Wall Street Journal?
Do you do your best at whatever the challenge?
Do you thrive in a fast paced, hard working environment?
Do you value working in a team to continuously improve processes?
Do others recognize you as positive and approachable?
Do you thrive on collaboration?

Summary
The person in this position is responsible for helping the company’s sales reps with technical lighting questions. This person must be skilled at understanding lighting requirements and be able to propose solutions and answers to potential customers. The most successful candidates will be highly motivated servant leaders who can manage projects and effectively communicate with designers, management, team members and production staff.

Principal Responsibilities (Other duties may be assigned)
To perform this job successfully, an individual must be able to perform each responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made for individuals with disabilities to perform the principal accountabilities.
1.  Using AGi32, provide illumination plots to assist our lighting sales effort.
2.  Provide verbal and written responses to technical lighting questions.
3. Compose and update product support pages including FAQ’s, glossary, and other technical marketing documents.
4. Participate in training our sales force on basic, intermediate, and advanced lighting concepts.
5. Conduct LACES, AIA, and LFI sales presentations through travel or webinar less than 10 percent of the time.
6. Represent LFI within the IES, attending classes and shows while seeking Lighting Certification (LC).
7. Keep us updated on the competition and participate with continuous improvement ideas.
8. Other duties as assigned

Desired Skills and Experience

Critical Talents, Education, Experience, and Skills
Must have a history of problem solving and providing great service. Must have the desire to learn, continuously improve and be willing to accept responsibility. Must be able to work individually, or as a member of a team, use common sense and build a network of relationships with a positive attitude.

A degree in engineering, plus three years related experience is required. Must be able to analyze data from many variables and apply engineering calculations to design solutions. Must be proficient in AutoCAD, AGi32, Microsoft office and reading technical documents. Experience with drafting, lighting, electronics, metal fabrication, cellular manufacturing, LED’s or wind loads are preferred.

This person must possess a high level of written and verbal communication with a variety of audiences. Must have the ability to give clear instruction regarding technical data to both technical and non-technical disciplines including written reports. For example, to sales representatives, architects, engineers, vendors and production personnel.

Work Environment and Physical Requirements
Mostly office, but may be required to work in noisy or hot environment and around moving machinery. Must be able to lift up to 50 pounds. Must be able to stand, sit, or walk for up to 5 hours.

Company Description
Landscape Forms is the industry leader in integrated collections of high-design site furniture and advanced LED lighting. For more than 40 years Landscape Forms has been producing site furniture and accessories that help designers and other clients create a sense of place in outdoor environments.