
I manage a customer service program at the DMC that is responsible for over 80 million dollars in revenue since 2006. The program is designed to make patients of the DMC lives a little easier and make sure they are happy in the process. I deal with patients on a day to day basis, all their needs and complaints.
Job Title: |
Program Process Manager |
Company: |
Detroit Medical Center |
College: |
Michigan State University, College of Communication, Business Minor, East Lansing, MI
|
High School: |
Grosse Pointe North High School, Grosse Pointe, MI
|
Lives In: |
St. Clair Shores |