One of the constants of ForeSee, formerly ForeSee Results, has been its growth. The Ann Arbor-based firm has enjoyed double-digit gains in each of its 12 years and has been expanding its staff at a similar rate.
"We are a company that has had really consistent growth every quarter of every year," says
Larry Freed, CEO of
ForeSee.
The user-satisfaction business has been on a bit of a hiring binge over the last year. It has hired 80 people over the last year, including creating 60 new positions. It is also looking to fill 30 more positions across the board right now. The company now has a staff of 330 employees and six interns, including 250 people in Ann Arbor.
"I think we have hired in just about every team this year," Freed says.
ForeSee provides user-satisfaction surveys for business both online and in the real world. Its secret sauce utilized the University of Michigan's
American Customer Satisfaction Index to measure results. The company got its starts offering these surveys online, which formed the foundation for the firm’s growth. ForeSee has expanded the reach of these surveys, offering them in social media, mobile, call centers, and in brick-and-mortar stores.
"The web business is growing really, really nicely," Freed says. "The other areas are growing as well."
Source: Larry Freed, CEO of ForeSee
Writer: Jon Zemke
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