The University of Michigan Credit Union has opened a new, stand-alone branch on the south side of Ann Arbor. The new branch was built from the ground up at 2725 S State St, near the I-94 exit and Briarwood Mall. Maybe you've seen it? It has a big, blue roof and large windows.
"We wanted to have a branch that is easily accessible to all of our members," says Julie Wigley, vice president of human resources and talent at the
University of Michigan Credit Union. "State Street is a popular street. It's well-driven. Having it on State Street makes it easier for our members to find us."
The University of Michigan Credit Union's previous branch was located in the ground floor of an office building overlooking South Main Street and East Eisenhower Parkway. The credit union wanted a stand-alone branch to make it easier to find and more readily accessible to its members.
The new branch includes contemporary architecture, maize-and-blue furniture, and a mural that spans the entire wall of the community room. This mural showcases photos of the many different people, places, and objects that represent the University of Michigan and it's clearly visible from the outside.
As far as functionality goes, the branch offers a drive-thru, self-service kiosks, wireless technology including a tablet system, and video conferencing. The idea is to incorporate the latest technology into its branches for the use of its members.
"We wanted to make sure every branch serves our members," Wigley says. "Our members are the focus."
Source: Julie Wigley, vice president of human resources and talent at the University of Michigan Credit Union
Writer: Jon Zemke
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