St. Claire doesn't have one product. It offers a diversity of services for a variety of clients, a business plan that is allowing it to survive today so it can grow tomorrow.
The Farmington Hills-based firm got its start in 1941 doing military documentation during World War II. It transferred that business to the private sector post war and has since morphed into helping firms comply with OSHA, create safety signs, and develop software.
"We have quite a gamut of professionals working here," says Tony Tonchev, vice president of St. Claire.
The 16-person firm with the occasional intern has streamlined its working process in the last year. The thought behind the action is to find ways to save its customers money and thus strengthen their business relationships.
"Complacency has no place here," Tonchev says. "You can't sit back and wait for the phone to ring. You have to be aggressive."
The company will focus its growth plans on its safety sector business. Tonchev hopes to hire a few more people this year to correspond with the new business his firm expects to nail down in 2010.
Source: Tony Tonchev, vice president of St. Claire
Writer: Jon Zemke
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