Gongos growth curve continues with 23 new hires

Gongos is one of those companies that always seems to be growing. 

The Auburn Hills-based market research firm routinely clocks revenue growth, often adding double-digit gains for most of its 20-plus years. Its revenue is up 12.9 percent since 2012. Its non-U.S. revenues are also up 6.9 percent. Gongos has achieved this by increasing its workload with some major companies like Coca-Cola, Johnson & Johnson, Chase and Fiat Chrysler.

"We're really growing a lot," says Katherine Ephlin, COO of Gongos. She adds, "there are a lot of new faces around."

The firm has hired 23 people over the last year. It now employs about 135 people and Ephlin expects to keep growing. She recently made the jump from vice president of operations to COO.

Gongos was also recently named a Gold Top 50 U.S. market research organization by Marketing News. Based on its 2013 gross revenues, Gongos ranks as the 43rd organization in the U.S., which is up one spot from the previous year. This is the seventh straight year Gongos has made the list.

"It's by continuing to serve our clients really well," Ephlin says. "Our people are really great at thinking about the business’s problem. ... Our clients really trust us and give us some of their most strategic problems."

Source: Katherine Ephlin, COO of Gongos
Writer: Jon Zemke

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