Entrepreneurship

Kalamazoo company takes top award for its hugs and more

By Newsroom

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May 13, 2010

It was an award ceremony recognizing elite companies in West Michigan, the 101 Best and Brightest.As the awards were announced one-by-one, nerves mounted for the owners of Valley Oak Financial as they tried to imagine telling their employees the award for Elite Small Business had gone to another company. Matthew and Amber Rzepka didn't have to deliver that talk. Valley Oak Financial was named "Best of Best" among West Michigan's 101 Best and Brightest Companies to Work For. Not best of just the small companies, best of all companies.All 101 companies were honored at the Pinnacle Center in Hudsonville, Mich., and 11 Elite winners were named. There were awards for: Communication, Community Initiatives, Compensation and Benefits, Diversity and Multiculturalism, Employee Education and Development, Employee Engagement and Commitment, Recognition and Retention, Recruitment and Selection, Work-Life Balance, Small Business and the "Best of the Best." The "Best of the Best" award from the Michigan Business and Professional Association goes to the company that excels in every category and hits a high score in all areas its human resource practices.Amber Rzepka can barely contain her excitement as she tells how the 10-person financial services company in Kalamazoo with 550 clients came to receive the coveted recognition. She attributes it to the company's dual ownership system that calls for one person to focus on serving the clients and another that places equal emphasis on Valley Oak Financial's employees."We believe that any environment goes toxic if left untended," she says. "We work to maintain an excellent culture for both our clients and our employees."From hiring to every-day operations, the company works to keep employees happy in the belief that engaged employees better serve its clients.In the interview process, prospective employees' families are invited to come in to find out about the company. Valley Oak Financial also uses reverse interviews for prospective employees. Once employees have joined the company and they are using their strengths every day, further programs offer frequent rewards and recognition. Through the company's HUG program any supervisor can award an employee $50 whenever they recognize a job well done. Employees are treated especially well on their birthdays when they get to go on a shopping trip. There is a more serious side of employee engagement, as well. Using the Harvard Business School case study model employees are brought in on business decisions to see how they are made. Reviewing the case studies also serves as training. "We want our employees to be not just good CPAs but good business people." For the Best and Brightest award, companies initially nominate themselves. Information they submit is corroborated and evaluated by a third party. Each company's entry is evaluated by an independent research firm. "It is with careful consideration that we have chosen our Elite winners this year. We are proud to provide a platform for West Michigan companies to demonstrate all they provide to their employees," says Jennifer Kluge, COO and executive vice president of the Michigan Business and Professional Association. "These select 101 companies recognize employees with competitive community initiatives, as well as other significant factors."Writer: Kathy JenningsSource: Amber Rzepka, Valley Oak Financial, PLC

Latest in Entrepreneurship

Brewer sees a full glass in Battle Creek’s plans

By Jane Parikh

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General

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May 12, 2010

Springtime and Southwest Michigan starts looking for any excuse to crack a cold one. That's just fine with Tim Suprise. Writer Jame Parikh talks to the founder of Battle Creek's Arcadia Brewing Co. about all the reasons he expects business to remain good and hoppy.

Making money in an explosive way helps community

By Newsroom

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Entrepreneurship

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May 6, 2010

Churches commonly raise money through bake sales, bazaars and spaghetti suppers. Battle Creek's First Church of the Nazarene has found an uncommon fundraiser -- selling fireworks.The church partnered with TNT Fireworks as a way to help fund its food pantry last year, and it was so successful they're doing it again this year.In 2009, with an estimated $4,200 raised from the TNT Fireworks tent sale, the church purchased two modular buildings for its His Hand Compassionate Ministry Food Bank. The food pantry serves those in need from surrounding communities."We are making a difference in the lives of people who need encouragement, urgent assistance and life education," says Jim Spohn, pastor at First Church of the Nazarene. "Our partnership with TNT Fireworks greatly aided in our efforts to expand our food pantry last year, and we are again dreaming big as to how it may impact the lives of the more than 100 children we minister in this coming year. As a result, we feel these fireworks tents have a positive effect on our community." He said church members are praying for how the funds should best be used. One option is sending youngsters to camp.TNT works with more than 50 fundraisers in Michigan including church groups, marching band boosters to veterans groups. They raise money selling fireworks that are legal in Michigan.TNT advises the nonprofit organizations how best to conduct their fundraising campaigns. TNT conducts much of the preliminary work involved in setting up stands and tents at each location, lessening the labor-intensive burden on nonprofits. Part of this process is TNT University -- a required day of class -- to educate the group on what members need to know to run a successful fundraiser.The Alabama-based TNT has worked with nonprofit groups for more than 40 years. Groups use TNT stands and tents across the country to raise more than $20 million annually.Writer: Kathy JenningsSource: Jim Spohn, First Church of the Nazarene

Conference offers opportunities for small businesses

By Newsroom

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Development News

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May 6, 2010

Tony Rubleski wants entrepreneurs to be better marketers. He says businesses can grow, stand out and ultimately dominate their market if their marketing plan and strategy are good ones.He's written a book that breaks down the process into simple steps that real world businesses people can tackle. "Mind Capture - How You Can Stand Out in the Age of Advertising Deficit Disorder" is his guide to generating new leads, creating return customers and winning market share in an era when people are bombarded with advertising images.Rubleski will offer his proven, practical advice as the keynote speaker at the business leader conference "Celebrate Business - 2010: The Year of Growth," organized by the Strategic Small Business Initiative. Rubleski keynotes the event that features seven other speakers and their topics:• Sales by Mary Jane Mapes, a certified speaking professional;• Entrepreneurship by David Kersjes, a principal at Breakaway in the field of Management Consulting and a coach at Resource Associates Corporation;• Small business' role in turning the Michigan economy around by John Schmitt, business consultant at the Small Business & Technology Development Center at Western Michigan University;• Branding by Kelly Duggan, owner and president of Kelly Duggan Image Consulting;• Social media by Terry Bean, founder of Networked Inc. and Motor City Connect;• Goal setting by Karen Vogelmann, a certified coach who developed her own intuitive coaching process;• Networking by Sandy K. Derby, president of Derby Financial & Associates, LLC. The daylong conference takes place from 8 a.m. to 6:30 p.m., Wednesday, May 19, at the Greater Kalamazoo Association of Realtors, 5830 Venture Park Drive, Kalamazoo.Seats are $75. Online registration is open.The Strategic Small Business Initiative provides effective growth strategies to small- and medium-sized businesses nationwide through networking, educational forums and peer support.Writer: Kathy JenningsSource: Gail M. Turluck, SSBI

Former Upjohn Jet taxis back into Kalamazoo

By Newsroom

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Development News

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May 6, 2010

A new airplane for RAI Jets / Air Ambulance Provider and Mott Enterprises is one that's flown local skies before.Phil and Mardee Mott of Mott Enterprises announced that N2UP once owned by the Upjohn Company has returned to Kalamazoo.RAI Jets pilot Doug Swartz welcomes back the stand-up cabin Citation jet and remembers it well. "As the director of aviation for Upjohn, I picked this plane out brand new from Cessna," Swartz says. "Now I get to fly it again! It was a great plane for Upjohn and will be a great addition to the other executive aircraft RAI Jets operates."Many local Upjohn employees used this plane extensively. When Pfizer bought out Pharmacia / Upjohn, they sold the plane and it went to the other side of the country. Many of pilots and passengers that flew in this plane are excited to have it back for their use.Mardee Mott says the plane was purchased to offer the community quality medical assisted transportation. "The plane will be equipped with special medical equipment to allow non-emergency medical transports as well as executive charter," she says.Air Ambulance Provider LLC, a company that has been in business less than a year, will provide the medical team and equipment for all medical transports.For charter clients, the Citation VIs streamline offers seating for up to nine passengers. Its airframe and quiet, efficient engines allow it to fly non-stop from Kalamazoo to Los Angeles."Combining the resources of Mott Enterprises, RAI Jets and Air Ambulance Provider will give us the ability to offer an amazing service to the local community," says Becky Bakeman, president of both Air Ambulance Provider and RAI Jets.Bakeman adds: "The Mott family owns the plane. RAI Jets is the Air Carrier that will operate the aircraft. Air Ambulance Provider will supply the medical personnel and medical equipment when a medical flight is necessary. All three companies work together to accomplish the mission as necessary."RAI Jets LLC has been in business for a little more than one year, though Bateman says its personnel has been providing this type of service for many years. The company provides charter air service, aircraft management and maintenance throughout North and Central America. RAI Jets' flights cover destinations throughout the continental U.S., Mexico, Canada and the Caribbean. Air Ambulance Provider transports medical patients with varying need levels, for both domestic and international flights. Writer: Kathy JenningsSource: Becky Bakeman, President, RAI Jets / Air Ambulance Provider

Home builders say construction is up across the region

By Newsroom

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Entrepreneurship

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April 29, 2010

Residential builders in Kalamazoo County are busier this year than they were a year ago, the Kalamazoo Gazette reports. Housing starts, the term used for new, residential building permits, increased 15 percent in Kalamazoo County during the January-through-March period this year. Excerpt: Dale Shugars, executive vice president of the Home Builders Association of Greater Kalamazoo, said much of the growth over the last year can be attributed to the federal government's $8,000 first time home buyer tax credit. "The next quarter will probably be slower because there won't be the $8,000," he said. The tax credits -- $8,000 for a first time buyer and $6,500 for an existing homeowner -- expire April 30. "I think '09 was the bottom of the housing industry," Shugars said. "When you look at the numbers for '09, it looks like it's flattened out. And in 2010, it's starting to climb out of the recession." For a breakdown of housing starts by municipality, read the rest of the story. Source: Kalamazoo Gazette

New way to treat diabetes makes Kalamazoo firm a company to watch

By Newsroom

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Entrepreneurship

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April 22, 2010

Metabolic Solutions Development Company made this year's 50 Companies to Watch list. The distinction comes from Michigan Celebrates Small Business program of the Edward Lowe Foundation. MSDC is developing novel medicines for type 2 diabetes and other metabolic diseases using pharmaceuticals designed to more effectively treat type 2 diabetes without the side effects of current therapies. The award, which will be handed out April 29 at a ceremony in Lansing, recognizes companies deemed to embody the entrepreneurial spirit of Michigan. Winners are companies that have persevered through the initial startup stage and emerged as leaders. The judges are based in Michigan and come from the banking, economic development, entrepreneurship development and venture capital communities. "Our success is a direct result of the extensive experience of our founders, the insight of our investors, the extraordinary talent and hard work of our employees, and the wide-ranging network of outstanding business partners that we have brought together," says Robert Beardsley, CEO of MSDC. "This award is a special honor. Michigan has a great history in developing innovative metabolic disease therapies and we are proud to carry on that tradition here." PNC Bank is the lead underwriter for Michigan Celebrates Small Business, with additional underwriting support from Clark Hill PLC, Michigan Economic Development Corp., Michigan Certified Development Corporation, Accident Fund Insurance Company of America, Comcast Business Class, Comcast Spotlight and Dynamic Edge. Michigan Celebrates Small Business is presented in association with the Michigan Economic Development Corporation, Michigan Small Business & Technology Development Center, Small Business Association of Michigan, the U.S. Small Business Administration -- Michigan, and the Edward Lowe Foundation. Information about the 2010 Michigan 50 Companies to Watch program can be found at its Web site. For more information about Michigan Celebrates Small Business, visit its Web site. Writer: Kim North Shine Source: Nick Wasmiller, Seyferth & Assoc.

New spa and salon in St. Joseph is more than $100,000 investment

By Newsroom

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Development News

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April 22, 2010

The Reva' Salon & Spa in St. Joseph opened a little more than month ago, and the investment the owners made to pay for gutting and renovating an old building is paying off.Three new stylists and three receptionists have been hired, bringing to 21 the total number of Reva' employees, said Kristy Sandmann, a resident of nearby Baroda who owns Reva' with her husband John Sandmann.John Sandmann, his father and brothers are in the hair-cutting business too. They work in a barber shop behind Reva'. Sandmanns, a separate business with its own entrance, is a family barber shop started by his grandfather 55 years ago.The Sandmanns have invested at least $100,000 on the interior of the Reva' Salon & Spa alone, Kristy Sandmann estimates.Much more than that was invested in building an addition, property for a parking lot behind the barber business and other renovations. While Sandmanns barber shop is old school, Reva' is about the latest in beauty.The spa, which is located in a customized addition off of the existing building at 2036 Washington Ave., offers massages, pedicures, manicures, facials and waxing and also steam therapy for detox treatments such as mud wraps.The salon, which is about 1,900 square feet, was designed with separate cutting rooms, coloring rooms and washing rooms, Kristy Sandmann says. "It's been so exciting," she says.Regina Ciaravino of the Cornerstone Chamber of Commerce shares the excitement. "This is a great business for the city," she says.The chamber plans to celebrate the new business in town with a ribbon cutting at 11:30 May 10.Source: Kristy Sandmann, Reva' Salon & SpaSource: Regina Ciaravino, Chamber Development, Cornerstone Chamber of Commerce

Bank builds second branch in Kalamazoo area

By Newsroom

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Development News

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April 15, 2010

First National Bank of Michigan has broken ground on its second branch in the Kalamazoo area.Heavy equipment is at the site at 5313 West Main in Oshtemo Township in preparation excavation needed before laying of the foundation, says John Schreuder, First National Bank of Michigan Chairman and CEO.The bank branch will be a 3,200-square-foot office and will employ up to six people, Schreuder says. Some of the positions will be new and other employees will come from the bank's other locations. Schreuder anticipates the new branch office will open by Labor Day.First National Bank was encouraged to pursue a second branch based in part on its success with its Portage office, Schreuder says."When we expanded into Portage we found a good reception in the south county market. We thought the west side would be another good spot to expand."The decision to build the new branch was clinched when Martha Betke agreed to lead the new office, Schreuder says. "Buildings are nice, but the real indicator of success is people. Especially in banking. People like to bank with people they know and Martha Betke is well-known. People have worked with her for years."Before joining First National Bank, Betke was a senior vice president for National City Bank.First National Bank of Michigan also celebrated its fourth year in business this week."April 13, 2006, we opened our office downtown and we've had a good response from opening day."Schreuder attributes that to the bank's willingness to work closely with local small business owners."We got into this business because individual small business owners wanted to know the people who were making the decisions at the bank. Then if their request is denied they have someone to talk to, someone who can help them understand why the decision was made."Four years later, we're still convinced it's good business to serve the small business owner. We work with individuals in a way that they know we understand their business." Writer: Kathy JenningsSource: John Schreuder, First National Bank of Michigan

Downtown Benton Harbor new home for rags-to-riches Ravitron

By Newsroom

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Development News

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April 8, 2010

David Ravitch has come a long way since the days when he was selling two-way radios from his 1969 Pontiac Catalina with the hood tied down by a long orange extension cord. He was fresh out of the military, living in a trailer with no heat and was offered the radio sales job as he attended college. That job was his introduction to the technology businesses. He went on to learn more through a series of jobs, including one laying the fiber to connect RV manufacturers, one at an area airport and one at HEI wireless where he worked three years in a building that he and his wife, Julie, now own.More than 20 years later, Ravitch, his wife and their employees are celebrating the opening of the new company headquarters of Ravitron in downtown Benton Harbor. Headquarters is a 3,800-square-foot, customized facility that's a far cry from the little brick building where Ravitch worked in 1992 just off the garage of his home as he built the business. Ravitron provides telephone systems and computer networks, including those by Vertical and Mitel. It also resells telephone and internet service. It provides telephone and voice data service to more than 100 local businesses, government, schools and non-profit organizations. The ribbon-cutting happens at 11:20 a.m. April 12. It's a celebration not only of a new facility but of the business' growth from one employee, Ravitch, to 10 today, and of $1 million in sales in 2008 and nearly that in 2009. Ravitron moved into its current location at 276 Colfax Ave. in Benton Harbor about 18 months ago. Since then Ravitch and his staff have been getting it ready for the ribbon-cutting and public opening. For the Ravitches, longtime local residents, putting their headquarters in Benton Harbor was an obvious move. The city's resurgence of business and arts in the were qualities that drew them to the downtown.One feature of the headquarters is a conference room designed with a special display that shows the workings of the telephones they sell and install. Prospective customers can see, for example, how a conference call can be set up on the computer in the same simple drop and drag maneuver most computer users are familiar with.Its tech room also is now ready to show off, Ravitch says. Sales are expected to do as well or better this year than last. Ravitch says the company rebills $20,000 a month in telephone service to customers who use telephones the business has installed.Ravitron is currently working on several large projects including, new phones and service for Edgewater Bank and Horizon Bank, both in St. Joseph, as well as the fiber campus, data and voice services for the Pokagon Band of Potawatomi Indians. "Business has been good," he says.Writer: Kathy JenningsSource: David A. Ravitch, Ravitron Equipment, LLC