It was an award ceremony recognizing elite companies in West Michigan, the 101 Best and Brightest.As the awards were announced one-by-one, nerves mounted for the owners of Valley Oak Financial as they tried to imagine telling their employees the award for Elite Small Business had gone to another company. Matthew and Amber Rzepka didn't have to deliver that talk. Valley Oak Financial was named "Best of Best" among West Michigan's 101 Best and Brightest Companies to Work For. Not best of just the small companies, best of all companies.All 101 companies were honored at the Pinnacle Center in Hudsonville, Mich., and 11 Elite winners were named. There were awards for: Communication, Community Initiatives, Compensation and Benefits, Diversity and Multiculturalism, Employee Education and Development, Employee Engagement and Commitment, Recognition and Retention, Recruitment and Selection, Work-Life Balance, Small Business and the "Best of the Best." The "Best of the Best" award from the Michigan Business and Professional Association goes to the company that excels in every category and hits a high score in all areas its human resource practices.Amber Rzepka can barely contain her excitement as she tells how the 10-person financial services company in Kalamazoo with 550 clients came to receive the coveted recognition. She attributes it to the company's dual ownership system that calls for one person to focus on serving the clients and another that places equal emphasis on Valley Oak Financial's employees."We believe that any environment goes toxic if left untended," she says. "We work to maintain an excellent culture for both our clients and our employees."From hiring to every-day operations, the company works to keep employees happy in the belief that engaged employees better serve its clients.In the interview process, prospective employees' families are invited to come in to find out about the company. Valley Oak Financial also uses reverse interviews for prospective employees. Once employees have joined the company and they are using their strengths every day, further programs offer frequent rewards and recognition. Through the company's HUG program any supervisor can award an employee $50 whenever they recognize a job well done. Employees are treated especially well on their birthdays when they get to go on a shopping trip. There is a more serious side of employee engagement, as well. Using the Harvard Business School case study model employees are brought in on business decisions to see how they are made. Reviewing the case studies also serves as training. "We want our employees to be not just good CPAs but good business people." For the Best and Brightest award, companies initially nominate themselves. Information they submit is corroborated and evaluated by a third party. Each company's entry is evaluated by an independent research firm. "It is with careful consideration that we have chosen our Elite winners this year. We are proud to provide a platform for West Michigan companies to demonstrate all they provide to their employees," says Jennifer Kluge, COO and executive vice president of the Michigan Business and Professional Association. "These select 101 companies recognize employees with competitive community initiatives, as well as other significant factors."Writer: Kathy JenningsSource: Amber Rzepka, Valley Oak Financial, PLC
