Until recently, St. Joseph Mercy Chelsea's
Dexter Internal Medicine and Pediatrics office was bursting at the seams. But running out of space gave the clinic the opportunity to address a few other issues with their downtown Dexter location.
"We were on the second floor and parking wasn't the greatest," says Chris Ray, office manager for Dexter Internal Medicine and Pediatrics. "We didn't have the greatest signage to let people know where we were. The conversation started with our providers about looking for a different space within the community."
They found it in the Dexter Crossing shopping center on Dexter-Ann Arbor Rd. The 4,500 square foot space nearly doubled their original size, allowing for their growing staff and patient population to operate with a lot more elbow room. All that space, however, won't change the office's quality of care.
"Regardless of the space of how big it looks, we're still providing the same great patient care we were before," says Ray. "We want to provide more opportunities to our patients and better access."
Dexter Internal Medicine and Pediatrics made their move from one clinic to the next in about five highly orchestrated hours on July 15. As the provides and staff become more acquainted with their additional space, says Ray, they'll begin considering what new those new opportunities they hope to provide to their patients may be.
Source: Chris Ray, Dexter Internal Medicine and Pediatrics
Writer: Nataie Burg
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